Shipping, Local Delivery & Returns

Standard Shipping Policy

At Ronnie's Candles we do our very best to get your order delivered to you in a pristine condition that you would expect and as cost effective as possible. We believe the best way for you to be charged accurately and fairly is this:

Purchases made with PayPal

At checkout you will pay the rate as requested.

If we determine you overpaid in shipping, we will simply issue a refund for the difference in what we paid to ship your package and what you paid for shipping at checkout, back to the payment method used at checkout, within 24 hours of your order being placed.

Example: You paid $8.50 to have an order shipped to Litchfield, CT.

It actually cost us $6.89 to ship this package to you.

You could expect a refund of $1.61 within 24 hours.

Purchases made with Credit Cards

At checkout you will pay the rate as requested.

If we determine you overpaid in shipping, we will simply issue a refund for the differences of $1.00 or more in what we paid to ship your package and what you paid for shipping at checkout, back to the payment method used at checkout, within 24 hours of your order being placed.

Example #1: You paid $8.50 to have an order shipped to Litchfield, CT.

It actually cost us $6.89 to ship this package to you.

You could expect a refund of $1.61 within 24 hours.

Example #2: You paid $8.50 to have an order shipped to Litchfiled, CT.

It actually cost us $8.00 to ship this package to you.

No refund due. (Less than $1.00)

This policy applies only to orders going to a single address within the contiguous United States.

If we determine you underpaid in shipping, the difference is on us.

Most of our packages are handled and delivered by the United States Postal Service.

We look forward to earning your trust with this policy!

Free Local Delivery 

If your preferred delivery location is one of the following area codes: 06455, 06481, 06422 you can select Free Local Delivery at checkout. In most cases orders are delivered same day depending on availability, otherwise you can expect next day delivery unless other arrangements have been agreed upon.

Ronnie's $5.00 Delivery
If your preferred delivery location is one of the following area codes: 06457, 06450, 06492, 06037, 06451, 06494, 06067, 06416, 06480 you can select Ronnie's $5.00 Delivery at checkout. In most cases orders are delivered same day depending on availability, otherwise you can expect next day delivery unless other arrangements have been agreed upon.
Return Policy
We will offer a full refund of the item cost to the original purchaser on any of our products that have not been opened, used, or determined to be negligently damaged by the purchaser within 14 days of said purchase. You will be responsible for cost of shipping back to Ronnie's Candles unless it is deemed Ronnie's Candles is responsible for the reason item needs to be returned. 
Our Shipping Address is:
Ronnie's Candles LLC
57 Mack Road
Middlefield, CT.
06455